It could
seem we are living a revolution about the brands in the last years. It could
seem. If you start to read a little,
you’ll see since the humankind organized the commerce in the Ancient Age, it
already spoke about brands, many of them referred to places. And it was enough
the salesperson mentioned the site, whether it was true or not, for the client
authomatically evaluated the purchasing option in terms of quality. And it was
a wworldwide trend.
What
happens is as we go into the real-time information society, the brands became
more competitive than ever before. They have increased in number, some have
increased their quality, but the manner to choose a brand has not changed in
almost ten thousand years of history.
Then, why
has it reached so much importance in the last decades? Simply, because if you
don’t get to place your brand, you are not. And if you’re not, you don’t sell,
understanding it as the process to provide a good or a service deserving a
value in exchange, what doesn’t necessarily reduce to money.
So, what is a brand?
It’s
every element posible to see, to hear, to perform once and once again in the same
way, and what is our own , not nobody else’s. This is the fundamental
requirement. It’s possible the others imitate it or overcome it, but what we are and it’s nobody else’s, it’s,
precisely, our brand. So, each one is a brand. Then, each one has an own brand.
Although
the components of a brand are different according to the author you consult, I
think we can pay attention on three that are fundamental, in my opinion.
- Name: It’s the word or words how we differentiate
from others, and what is own. It can be written, spoken or sounded, or it can
be both ways, but it’s ours and it allows us to differentiate from others in
our species or any other species. No matter it’s a known name, a name I took
from other language, the name of a place or a person, or even a name I
invented, my brand makes known by a name, first.
- Symbol: It’s, indeed, that artistic performance what is my own and nobody else’s or nothing else’s. Like the name, the symbol can be a graphic feature or a sounded performance.
- Identity: It’s the whole set of characteristics those
are ours and nobody else’s or nothing else’s, and those differentiate us from
someone else or something else in an inmediate way. Said in five words: it is what describes us. So, our
identity is unique, not nobody else’s.
Just
an additional note about the identity of a brand. If somebody wants to be how I
am, is imitating me. And if I want to be like somebody else, I’m imitating.
The
imitation is not a kind of identity. It’s the absence of identity, rather, what
is called alienation.
But, it’s
supposed we are building a community brand.
We already reviwed what a brand is, but what about the community?
The community
A
community is all human group that feels linked by a common origin, history,
space, and objectives. Let’s go unwinding that concept.
- First, it’s a human group. It’s not an only-1-person set.
- Second, it feels linked. I mean it feels united, connected, joined, included. It’s not about we link them and that’s it. They’re people who feel that link goes beyond time and distance, at the point that although they’re too far, they ever will feel they’re here.
Then,
let’s think of a community as the set of
people within I ever want to be because I feel good, and the rest makes I feel
OK. So, we feel as we were only one, Like we were a common unity. Like a
common unity. Community. Once we get that almost magic feeling, the rest comes
alone, especially the common objectives issue. And one of those ones may be the
building of its own community brand.
If
there’s not that sense of a community, so there’s no community brand neither. Of
course, it could be managed as a brand the same, but it wouldn’t represent
anybody but the person who manages it. That’s why the important is everyone
feels included.
Why is the inclusion important?
The
inclusion is the action to integrate. And that integration breaks out mainly
from knowing to identify common insights in every person, despite the insights
differentiating us. In fact, to integrate is to generate unity despite the
differences. And we have to start from basic consensus for that.
A
consensus is a unanimous agreement, an agreement of everyone without exception
under we’ll do or leave to do something very real. Another aspect – a consensus
is not the agreement a majority imposes to a minority, or the opposite. For we
to talk about a consensus, we need the 100% agrees. Sure, we also could build
agreements upon the majority’s opinion, but they’re not consensus. They’re
majority agreements. I say it for the term not to be used wrong.
As
much as there’s a consensus about what makes your community unique, every
member will feel to contribute something useful that builds in favor of it. If
that happens, then the community progresses. If despite the reached consensus,
the people decide to go by their own, then it doesn’t work in a communitarian
way but individual or rather group.
From
these concepts (Brand, community, inclusion), we already can begin to work. So,
what do we commit to by consensus? That’s the next step to make. You can write
me at factortierra@gmail.com, talk to me on my
Twitter account, or leaving me a comment right velow.
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